Truly exceptional mechanical expertise and customer service! The transmission in my car went caput, so I was needier than Adobe Acrobat trying to install updates. Brian was knowledgeable and patient in answering my incessant, likely ridiculous questions and candidly discussed the differences in other quotes and service options. I've never felt so confident and comfortable having my vehicle serviced for something so major. The parts and repairs were priced fairly and completed promptly. Brian has a dizzying number of certifications and credentials and is a clear master of his trade. A family business, Brian and his wife were friendly and courteous through all my panic and self pity. I still wish my stupid car hadn't broke down in the first place, but when it did I'm happy to have been referred to 3Gs Automotive. I don't know of a more professional and trustworthy automotive repair shop.